In 1853, at Moon's Lake House in Saratoga Springs, New York, chef George Crum invented potato chips in an unexpected twist of events. A customer had repeatedly complained that the fried potatoes were too thick, prompting Crum to slice the potatoes extremely thin, fry them until crispy, and heavily salt them, intending to annoy the customer. Contrary to his expectations, the customer loved the crispy, salty potatoes, leading to their addition to the restaurant's menu. These thinly sliced, fried potatoes, later known as "Saratoga Chips," quickly gained popularity. This incident is a fascinating example of how a complaint and a chef's reaction to it resulted in an accidental culinary innovation that turned a negative into a positive, ultimately popularizing potato chips.