Hiring is changing fast. On April 28, 2026, Amazon announced Amazon Connect Talent, a new AI hiring system now in preview. The tool uses AI agents to run structured voice interviews, give assessments, and score candidates in a consistent way. Amazon says candidates can interview 24/7 from any device, while recruiters can spend more time on final decisions instead of early screening. Reuters also reported that Amazon wants to use this kind of software for large-scale hiring, especially when it needs many workers quickly. (aws.amazon.com)
This does not mean humans will disappear from hiring. In another recent Amazon article, the company said it is also using AI to create real-time interview transcripts, so interviewers can focus more on the conversation. Amazon says candidates must give clear consent before recording starts, and it explains how the data will be used. The company reported that 83% of candidates felt these interviews were more engaging. So, in Amazon’s ideal system, AI handles routine tasks, but people still make the important judgment calls. (aboutamazon.com)
Amazon is part of a bigger trend. Greenhouse reported in 2026 that 63% of U.S. job seekers had already experienced an AI interview. At the same time, trust is still a major problem. Gartner said in July 2025 that only 26% of job applicants trusted AI to evaluate them fairly. In other words, companies may like the speed of AI, but many candidates still feel nervous when the first “interviewer” is a bot. (greenhouse.com)
Because of these worries, rules are becoming more important. New York City’s Local Law 144 says employers cannot use certain automated hiring tools unless the tools have had a bias audit within the last year and candidates receive notice. The U.S. EEOC has also warned that AI hiring tools can unfairly screen out people with disabilities if employers do not offer reasonable accommodations. (nyc.gov)
So how will hiring change? First interviews will likely become faster, more structured, and more available at any time. Recruiters may spend less time asking basic questions and more time checking skills, fairness, and fit. For job seekers, this means one new skill is becoming important: being ready to speak clearly and confidently not only to a person, but also to AI. (aws.amazon.com)










